Refund and Returns Policy

At On Fourth, we want you to feel confident about your purchase. If you are not completely satisfied, we offer a 30-day return and refund policy under the conditions outlined below.

1. Return Eligibility

You may request a return within 30 days of receiving your order if:

  • The item is unused, unworn, unwashed, and in its original condition
  • All original tags and packaging are included
  • The item shows no signs of wear, damage, or alteration

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Sale or clearance items (unless defective)
  • Gift cards
  • Items marked as Final Sale
  • Items damaged due to improper use or care

3. How to Start a Return

To initiate a return, please contact us within 30 days of delivery:

📧 Email: support@darosifurniture.com
📞 Phone: +1 928-344-1652

Please include:

  • Your order number
  • The item(s) you wish to return
  • The reason for the return

Returns sent without prior approval may not be accepted.

4. Return Shipping

  • Customers are responsible for return shipping costs, unless the item is defective or incorrect
  • We recommend using a trackable shipping method
  • On Fourth is not responsible for lost or damaged return shipments

5. Refunds

Once we receive and inspect your return:

  • Approved refunds will be issued to the original payment method
  • Refunds are processed within 5–7 business days after inspection
  • Shipping fees are non-refundable, unless the return is due to our error

6. Exchanges

If you would like to exchange an item for a different size or color, please contact us. Exchanges are subject to product availability.

7. Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.
We will arrange a replacement or refund at no additional cost to you.

8. Late or Missing Refunds

If you have not received your refund after processing:

  • Check your bank or card provider
  • Contact your payment provider
  • Then contact us for further assistance

9. Contact Information

For any questions regarding returns or refunds, please contact us:

On Fourth
📍 2718 S 4th Ave, Yuma, AZ 85364, United States
📧 Email: support@darosifurniture.com
📞 Phone: +1 928-344-1652

On Fourth

Where Fashion Lives